> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qxlabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent communications

You can also chat with your agents through other communication channels, Slack, Microsoft Teams, WhatsApp, and email.

## Chat through other channels

Connect a channel once for your organization under **Settings → Agent Chat Channels**, then turn it on for the agent in its **Communication** section.

<Frame>
  <img className="block dark:hidden" src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/channel-config-light.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=a426d85eb8aa4c6a5e8b3c95643556b4" alt="Agent Chat Channels settings where Slack, Teams, WhatsApp, and email are connected" width="1094" height="777" data-path="images/agents/communication-channels/channel-config-light.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/channel-config-dark.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=7b3ea5d56cb3a44a2a4b8be117ae470d" alt="Agent Chat Channels settings where Slack, Teams, WhatsApp, and email are connected" width="1094" height="777" data-path="images/agents/communication-channels/channel-config-dark.png" />
</Frame>

### Slack

1. **Connect**: install the QX Slack app into your workspace via **Settings → Agent Chat Channels**. This is done once for the organization, and QX is ready to message right away.
2. **Turn it on**: to chat with a custom agent other than QX, open that agent's **Communication** section, choose **Enable Slack bot**, and follow the steps to set it up.
3. **Chat**: message the bot in Slack. Your teammates can talk to it there too.

<Frame caption="Chat with the agent in Slack">
  <img src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/slack-chat.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=37642d517b35fbf640d38afdbce31428" alt="Chatting with a QX agent in Slack" width="1359" height="949" data-path="images/agents/communication-channels/slack-chat.png" />
</Frame>

### Microsoft Teams

1. **Connect**: install the QX Teams app from **Settings → Agent Chat Channels**.
2. **Chat**: message your agents inside Teams.

<Frame>
  <img src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/teams-chat.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=247a6232c87a73479597a7306651c873" alt="Chatting with a QX agent in Microsoft Teams" width="1526" height="874" data-path="images/agents/communication-channels/teams-chat.png" />
</Frame>

### WhatsApp

1. **Connect**: save and validate your phone number in **Settings → Agent Chat Channels** (or your **Account** settings).
2. **Turn it on**: enable WhatsApp for the agent in its **Communication** section.
3. **Chat**: message the QX WhatsApp number. The agent replies only to the number you saved.

<Frame>
  <img src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/whatsapp-chat.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=4bdf5e79c221d8e1e9f56b69c385bf46" alt="Chatting with a QX agent on WhatsApp" width="1280" height="950" data-path="images/agents/communication-channels/whatsapp-chat.png" />
</Frame>

### Email

1. **Connect**: every organization gets agent email on the QX agent domain automatically.
2. **Turn it on**: enable email for the agent and choose its alias (e.g. `research@…`).
3. **Chat**: email the agent a task and it replies in the thread. It responds only to your registered email address.

<Frame>
  <img src="https://mintcdn.com/qx-labs/ZJkiVX6zo-84vXkk/images/agents/communication-channels/email-chat.png?fit=max&auto=format&n=ZJkiVX6zo-84vXkk&q=85&s=0231fac1604d159adf3796c509cc20d0" alt="Emailing a QX agent and getting a reply in the thread" width="1524" height="797" data-path="images/agents/communication-channels/email-chat.png" />
</Frame>